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Data protection policy

To preserve the confidentiality of all information you provide to us, we commit to the following in relation to such information:

Livv Housing Group will only collect the information that it believes to be relevant and required to understand the customer’s needs and to conduct Livv Housing Group business which will be used to provide customers with better customer service and products.

Livv Housing Group reserves the right to pass information including personal data to other Livv Housing Group companies or agents, as permitted by law. Your personal data may be disclosed or transferred to agents or third parties authorised to act on our behalf or other members of the Livv Housing Group or to third parties including our subcontractors, for the purposes of: providing services to the organisation that you represent and/or for servicing and/or developing our relationship with that organisation or you, verifying your identity, preventing and detecting crime and complying with appropriate governmental and non-governmental regulators or ombudsman. Livv Housing Group will not disclose information to any external organisation unless Livv Housing Group have customer consent or are required by law or have previously informed the customer. Livv Housing Group may be required to disclose the information to Governmental or judicial bodies or agencies or regulators but will only do so under proper authority.

Livv Housing Group will aim to keep the information up-to-date. Livv Housing Group maintain security systems designed to prevent un-authorised access to the information held by anyone, including Livv Housing Group staff.

All Livv Housing Group companies, its staff and third parties with permitted access to the information are specifically required to observe Livv Housing Group's confidentiality obligations.

By accepting the Terms and Conditions, you shall be treated as having consented to the disclosure, processing, storage and transfer of your personal data in the manner described above